Hotspot Request
Is there a way to request a hotspot other than the app? There are a couple places I’ve requested one and never get any response. They would make great places to place a hotspot and I’m sure be able to...
View ArticleOverland Park KS area, TWC hotspot used to work but after the merger with...
I never worked again at various locations. For example, Metcalf & i435. or Indian Creek Church at Olathe, KS. What is wrong??? I double checked the user name and password is correct .
View ArticleCan't use TWC hotspots, No internet
I have followed the steps to connect to TWCWiFi. Be sure WiFi is enabled on your device. Select the "TWCWiFi" network name from the list of your device's available wireless networks. Open you browser...
View ArticleHotspots in Shelbyville KY FOR. Martinrea Heavy Stamping workersthat have...
Needed to know why there are no hotspots so MartinreaHeavy Stamping Shelbyville KY. WORKERS that have spectrum cannot find a hotspot to connect to. Pls advise. Thanks
View ArticleCharter - Spectrum wifi hotspot rejects my username and password
there is an active charter-spectrum WiFi Hotspot in the area of my Physical Therapists office. I have tried to directly enter the correct username and password and using the APP both of which fail. It...
View ArticleWon't connect
I just downloaded the WIFI finder app and can see all the hotspots in my area but I cannot connect to any. My WIFI on my phone is on but I don't see an yoption to connect to any of them and the app...
View ArticleCan't log into Spectrum's outside WiFi?
Yesterday while waiting for my dentist appointment, I noticed a Spectrum's WiFi near by. So I decided to try it, but couldn't log in with my account as shown in my uploaded iPhone 4S'...
View ArticleUnable to connect to TWC Passpoint or Spectrum Wif +
This has been an ongoing issue for me for weeks now. I am unable to connect to either TWC Passpoint or Spectrum Wifi + hotspots.I've contacted Hotspot Support multiple times not to mention have had to...
View ArticleWifi Won't Stop Auto-Connecting on iOS 12
Phone: iPhone XS Max (Model A1921, Unlocked, bought from Apple.com)OS: iOS 12.1.2 (16C101). My iOS version is not a beta versionCell Service Provider: Verizon (post-paid, unlimited 4G LTE, 22 GB/month...
View ArticleConstantly connecting to Spectrum Wifi Hotspots
So I had installed the spectrum app a few months back and had installed the profile to have access to the wifi hotspots. Upon use the wifi is actually much slower than lte so i removed the profile and...
View ArticleLimited Access Wifi Login
hi!is there a way to create a login for my kids to use Spectrum Wifi Hotspots without having full access to the account (and the subsequent ability to accidentally mess up my billing auto-pay or change...
View ArticleSpectrum Hotspots Oahu not working
My husband and I have tried several different ones all over the island and i keep getting network error
View ArticleRe: Constantly connecting to Spectrum Wifi Hotspots
Same issue, moved from a Time-Warner area (no mobile wifi issues) to a new Spectrum account, keeps asking for wifi login while I'm driving thru different areas. Popup blocks my Waze map app. This is...
View ArticleTWC Passpoint not connecting
I use the Passpoint to connect to Wifi at work, but this week, it has not been connecting. Is there a known issue?
View Articleuntrusted certificate
When attempting to connect to a Spectrum wi-fi hotsspot,a box in my phone pops up that says: SSL Certificate not trustedThe security certificate for this network is not from atrusted authority. We do...
View Article"Network error" when logging into TWC/Spectrum Wifi hotspots on Oahu, Hawaii
Is there an issue with your TWC/Spectrum Wifi hotspots all over Oahu island in Hawaii? I keep trying to connect and log in but I get a "Network Error" message! Seems like this is an island wide issue....
View ArticleNo button to click to install spectrum wifi profile on Andriod
I am using an Android phone and when I click on the "install spectrum wifi profile", it takes me to a screen explaining it, but I can't actually download it. From that screen there is no button, link,...
View ArticlePlease don't force me to use HotSpots.
Whenever I move around town, the phone appears to find Spectrum HotSpots. It also joins them withou asking me. I've tried Forgetting them, turning off Auto Join, logging off the app. I haven't...
View ArticleSearch for Hotspots
Spectrum WiFiTake your internet with you! Get free, unlimited access to a nationwide network of WiFi hotspots in places you shop, dine and travel.Unlimited access for all Spectrum Internet...
View ArticleGet Connected/Use Spectrum WiFi
It’s easy! Turn on your device’s WiFi to connect anytime you’re within range of a hotspot. To automatically connect and get online even faster, install the Spectrum WiFi profile using the My Spectrum...
View ArticleTWCWIFI not password protected
Hello, when I am out and about. My phone is set to automatically connect. But I keep getting a WI-FI Alert!"TWCWIFI" is not password protected. Are you sure you want to stay connected? Then I can check...
View ArticleWifi finder and non-twc hotspots
Ever since I installed wifi finder on my galaxy s4, I am having a difficult time connecting to non-twc hotspots that require webpage login. It seems that wifi finder intercepts the request to open the...
View ArticleHow Can I tell if TWCWiFI on my list of hotspots is really TWC and not a...
Hello, I wanted to try the TWCWIFI hotspot and see how it is. There is no TWCWIFI passport available in my list of available hotspots. There is however one TWCWIFI hotspot, BUT this TWCWIFI hotspot...
View ArticleTCW WIFI Not Working
The access point located in Hawthorne near 13020 Yukon Ave is not working. It has been fine for a long time, just stopped working from any device a few days ago.
View ArticleTwc hotspot wifi bridge
I have a twc hotspot near me but out of range. My friend lives next to the hotspot. I live a 800 feet away and I have line of sight from roof to roof. The fastest speeds on my street are 3mbps. My...
View ArticleTWCWiFi and CableWiFi hotspots broken across Charlotte, NC
Is there a reason that none of the hotspots in Charlotte NC will function properly? I have tried hotspots ranging from Meyers Park to Ballantyne - none of them will connect! Every couple of hours I...
View ArticleWiFi Finder app rejects my device name
I'm trying to register my iPhone on the WiFi Finder app and am using the device name as listed under "Name" on my settings but the app keeps it's an invalid device name. What's the problem?
View ArticleTWC wifi hotspots stopped working after I switched to Spectrum.
I went to the local store to try and get a price drop after my bill jumped $10. They said everything would be the same if I switched to the Spectrum deal and it would save me $40 so I did. But last...
View ArticleIs spectrum cable going to join the cablewifi hotspots?
As a TWC customer I have had rights to the cable wifi hotspots across the country. It appears the twc/spectrum customers still have rights to it. Spectrum cable has not been a part of that. Does...
View ArticleSharing WI-fi - Against TOS ?
I'm curious if deliberately sharing wi-fi access (without being a recognized hotspot) is against Spectrum's TOS? Our local Museum had no internet access. The Museum tells visitors it is okay to connect...
View ArticleTWCWifi-Passport connects, but blocks as soon as I connect to my VPN
Is there something in Passport that prevents you from using a VPN? As a public network, even with username/password, running without a VPN puts you at significant risk.I connect to TWCWiFi-Passport and...
View ArticleLos Angeles TWCWIFI hotspots broken
August 2017 Los Angeles I have tried over a half dozen hotspots in LA in the past three days --- only one worked. Called two of them in - each call took around 30 minutes (for them to gather data) -...
View ArticleSpectrum Business WiFi Hotspot Welcome Guide
Welcome to the Spectrum WiFi® Nationwide network! Your WiFi Hotspot is intended for your customers to use, at no cost to you. Use this guide to customize the WiFi experience to your needs and to...
View ArticleUnable to connect to TWC wifi hotspots anymore (resolved 8/2017)
My iPhone6s plus used to connect find up until about July 2017. I've been trying to resolve this ever since. Yesterday I spoke with someone from wifi support. First he told me that the hotspot was...
View ArticleTWC Wifi-finder access denied trying to login
I'm trying to login to the Wifi finder app and I'm getting an access denied error message
View ArticleTWC WIFI Finder app
TWC WIFI Finder app not allowing me to sign in. This has been happening since the change over. It says to sign in and when I try, I get an error page and it kicks me out of app. Please help
View ArticleTWCWiFi-passport tries to connect repeatedly, cannot find a way to stop it.
Like many others I deleated all my TWC apps and wherever I go I get bothered by the screen "Incorrect Wi-Fi Password.... Enter the password for"TWCWiFi-Passpoint." Even if I try to connect by entering...
View Articledo the speed upgrades also include twc wifi hotspot access for 3/1 economy...
3/1 economy customers are being bumped up to 20/2 speeds. Do they now have twc wifi hotspot access?
View ArticleHave Earthlink Extreme and can not log into hotspots
Hello, Just a quick question. I have an Earthlink Extreme setup. Need to know if my Earthlink Extreme account is able to log into the TWC hotspot. The info was a bit spotty (one user said yes he was...
View ArticleCannot connect to TWC passpoint
I was at a facility where there is TWC wifi hotspot. I automatically connected to the TWCwifi connection, and the passpoint was available. I connected to passpoint in the past, but everytime I...
View ArticleLocal WiFi Hot Spot Not Working On iPad, Works On iPhone
Sounds like some other people have had issues with TWC WiFi Hot Spots so I'll add my complain in too. About two weeks ago, the WiFi Hot Spot in my apartment building stopped working for my iPad. Funny...
View ArticleTWC wifi hotspot issues
The last few days in the New York 718 area code, the twc hotspots will not come up on my mobile deviceYes I checked the wifi finder app and there on the mapBut they just won't pop on my wifi settings...
View ArticleSpectrum WiFi plus
Is this the new replacement for Twc passpoint?I have a new account on spectrum. When I attempt to connect to wifiplus on my iPhone, it connects and I see the WiFi icon on the top, but I can’t do...
View ArticleFrequently Asked Questions
As we work to bring Spectrum WiFi to all our customers, additional answers to frequently asked questions are available for customers in the former Bright House Networks and Time Warner Cable service...
View ArticleSpectrum Wifi Plus does not connect
i tried connecting to the plus hotspot and it just hangs, even though i have the app and installed the update, i do not even know how to manually connect...
View ArticleCannot login to SpectrumWiFi
I'm trying to login to the hotspot. I enter my username and password correctly but it says that the information entered does not match the records. I know it's the right info I used it to log into my...
View ArticleWiFi certificate is expired
wifiprofile.spectrum.net cert from DigCert expired November 21, 2019. Plus, my iPhone states IN RED FONT that Spectrum WiFi is NOT verified. I have never been able to get Spectrum WiFi to work. I...
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