I have been trying for weeks to use TWC's passpoint hotspots, and they never connect. CableWifi, TWCWifi, and TWCWifi-Passpoint will not let me connect with my iPhone 6 (iOS 9.1 beta). Don't tell me it's because I'm on beta.
I've tried using the Wifi finder app to download the passpoint profile; that doesn't help. I've tried deleting the profile and logging into the secure passpoint with my twc id/pass, that doesn't work. I don't get any errors, it just times out and won't connect.
I have standard internet, but my MyWiFi page says "you need standard internet to use these passpoints". I saw another post on here somewhere about people who have higher teirs who are having trouble connecting, also, so I wonder if that's the problem.
I just spoke with an incompetent chat agent who kept telling me to "reboot my device" and "try connecting again", and that "wifi hotspots are designed for specific devices only" (really??? wtf is that???).
I can't connect at any passpoint location, so it's not an isolated issue; it's either my account somehow or it's TWC passpoints.