False advertising - FCC alert
Time Warner has advertised that you can get on hotspots all over Southern California. It is a lie. I can never get on any hotspots. The hotspot app shows how spots all around me and I can never get on...
View ArticleTWC WIFI passport issue "not verified"
Went to use the wifi while at the time warner cable store today and I downloaded a new profile via the TWC wifi app. The profile is supposed to let me surf securely from what I've read. However when...
View ArticleTWC 1 hour Guest Access
I have a Samsung Galaxy Tablet which has Sprint Connections Optimizer installed (unable to uninstall).At various locations where Guest Access via TWC WiFi is allowed with a 1 hour password, I am unable...
View ArticleCan't Access Hotspot Because "Another device on the network is using your...
Frequently when I try to access CableWiFi or TWCWiFi Hotspots, I am unable to access the internet and a box pops up on my computer screen that says: "Another device on the nework is using your...
View ArticleNew Profile in TWC WiFI Finder iOS app.
So the updated iOS app has a new profile to connect to hotspots. After I installed it, it left the old profile still on the phone...question is can I safely delete the old profile? Thanks.
View ArticleHotspot keeps disconnecting
TWC Hotspot keeps dropping connection on my phone. Im actually getting excellent signal but the network will drop me every few minutes then reconnect after 30 seconds. Any ideas on how to make stop?
View ArticleIssues with WiFi Finder app (Android)
Since installing this app on my Galaxy S6 Edge (running Lollipop 5.1.1) two days ago, the phone battery drains quite rapidly. I unchecked the Auto-Connect box, but the app continues to search for...
View ArticleUninstalled WIFI Finder, but still connecting to TWC APs
I recently uninstalled the WIFI Finder app. However, no matter what, when my phones WIFI is on, it attempts to, and sometimes does, connect to TWC Wifi access points. I do not want to connect to the...
View ArticleWhat happened to TWC hotspots? Most sites around town don't have a network...
I have noticed now when my phone connects to a TWC hotspot, I have no internet connection, so not only do i not get notifications, my phone will auto connect when it sees a hotspot. Now I have to turn...
View ArticlePasspoint Profile update fail
I've tried to update my expiring profile, but after downloading the profile, the screen goes blank and then nothing - no installation no matter how many times it do this. It's an iPad 2 runing iOS...
View Articlemultiple devices on an account for WiFi Hotspots
Good morning - my wife and I just purchased new iPads (air2) and I figured out how to download and install the TWC WiFi Passpoint Profile Certificate for access to the TWC WiFi hot spot network via the...
View ArticleHotspots
I have tried numerous times to log into hotspots with laptop. My connects automatically to same hotspot. Why cannot both connect?
View ArticleHow can i disconnect a device thats not mine from a TWCWiFi Hotspot
I used a friends laptop and used my Time Warner credentials to log into a TWC WiFi Hotspot but cant disconnect from the netwrok anymore. I guess the real question is, how can i stop my friend from the...
View ArticleHot Spot get missing frequently...
Hello I rent and small office to move from work at home to a more quite space (I am a freelancer web designer). I choose this particular building because the TWC hot spot was cover the whole building,...
View ArticleRange extender
I have the 50Mps and TV plan at home. All works great. At work many sites are blocked so I try to connect to a TWC hotspot across the street. I bought a Bear RangeExtender which is an external...
View ArticleTWC hotspot will not work
TWC hot spot worked well for over 1 year now for the last several weeks it will not work. Can someone please help.
View ArticleI was told Earthlink should work with TWC wifi hotspots, but it isn't connecting
I have Earthlink standard. I called TWC customer service and spoke to someone. She put me on hold to speak to a supervisor. She told me my login should definately work and i should be able to use...
View ArticleAndroid WIFI hotspot app crashed on my android 5.1.1 car computer
Who developes this app?I sent a crash report. It does allow the background service to run, but the finder app never starts. I am an android dev, feel free to contact me for more info.
View ArticleUpdate Partner Wifi Hotspots
The coverage map and app show partner wifi hotspots for Northern California. Except the partner hotspots are Xfinity, a Comcast company. Since the merger was cancelled, Comcast and Xfinity are no...
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